About Me
About Me
I’m Manu and I can help you solve your User Experience problems
I’ve always been driven by a passion for solving problems, which I’ve expressed most fully in User Experience (UX) Design. I’ve partnered with diverse clients across industries, focusing on understanding core business challenges and crafting effective digital solutions, rather than just focusing on aesthetics.
Whether working on complex web platforms or intuitive multiplatform applications, my goal is to help clients make informed decisions. I achieve this by translating research into actionable strategies, creating wireframes and prototypes, and rigorously testing designs.
Methodologies like SCRUM, Agile, and Sprint are crucial to my process. I believe in their power to drive rapid innovation and deliver value quickly. These frameworks foster collaboration, transparency, and continuous improvement, ensuring products meet initial requirements and evolve with changing user needs.
These experiences reinforce my belief that UX Design drives positive change by creating functional, enjoyable, accessible, and meaningful digital products and empowering businesses to connect more effectively with their customers.
have a proiect in mind? say hi!
Work Experience
Business Growth UX Consulting Designer
Manu up close
My approach centers on identifying the priority needs of both businesses and end-users. I believe successful digital products stem from understanding user behavior, pain points, and aspirations. Therefore, I emphasize user research, employing various methodologies to gather data-driven insights.
For example, I helped a healthcare client struggling with an outdated patient portal by redesigning it for seamless, intuitive experiences, which increased patient satisfaction and reduced administrative overhead. In another project, I improved an e-commerce platform’s high cart abandonment rates by simplifying the checkout process, clarifying product information, and personalizing recommendations. These changes significantly increased conversion rates and revenue.
certifications
Course Certificate
Conducting Usability Testing
Interaction Design Foundation
I earned my Course Certificate on Conducting Usability Testing by The Interaction Design Foundation where I learned to:
Design a user test and set test goals to evaluate products and interfaces.
Build a user test plan using industry best practices.
Run a user test smoothly and effectively, avoiding common mistakes throughout.
Provide actionable insights to stakeholders through reports on the results of usability test observations.
Course Certificate
Journey Mapping
Interaction Design Foundation
I earned my Course Certificate on Journey Mapping by The Interaction Design Foundation where I learned:
An understanding of the three most common types of journey maps and why they work so well.
An understanding of three common journey mapping processes.
How to gather data for journey mapping.
How to create a perspective grid to analyze gathered data.
How to create an experience map, customer journey map and service blueprint.
How to set up and run a journey mapping workshop.
Let's create new ideas, new experiences, together.
Boost your business with tools to deliver the best physical & digital experience